Среда 15 Март 2017, 16:00
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Voice of Customer Analytics
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Turning voice calls into predictive models
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Dear Colleagues,
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In the final part of our-three part webinar series we'll introduce Voice of Customer Analytics.
Join us to learn how leveraging information from a variety of separate communication sources can underpin the development of predictive models that help improve customer management and fraud detection, while meeting regulatory demands and delivering customer insights.
Our series has explored the new trends shaping analytics, and demonstrated how to navigate the vast volumes of data to extract the value, drive better business processes, and enhance your customer insight.
Don't miss the final instalment - Register now!
Leandro Guerra
Analytics Consultant, Experian
Leandro specialises in innovative data and analytics projects.
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Webinar Details
Date and Time:
Wednesday, 15 March, 2017
16.00 MSK
Speaker:
Leandro Guerra, Analytics Consultant, Experian
Don't worry if you can't attend the live webinar - simply register and we'll send you the recording.
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